Legacy Financial at Cross Country Mortgage. Call 817-860-3232

Meet Our Mortgage Professionals

Joy Bates
Sr. Mortgage Banker/Branch Manager | NMLS# 243437


Joy Bates holds a B.B.A. in Business from the University of Texas at Arlington. Her business background includes consulting for and managing physician groups, 20 years as a Child Care Owner and Director and over 20 years in the Mortgage Banking Industry. “My goal for every one of my clients is to have the most amazing experience when buying or refinancing their home. Communication is extremely important to me so I’m always available to my clients.” Joy’s community activities and affiliations include AISD Education Foundation Education Celebration, Women Inspiring Philanthropy, Rotary Club of Arlington Board of Directors, Junior League of Arlington.

She was also awarded the P.T.A.’s Texas Life Member Award for outstanding service to youth. Joy and her husband Chad are the proud parents of three wonderful adult children and enjoy cooking, watching sports and traveling in their spare time.

Liz Bates
Sales Manager | NMLS# 1484826


As a licensed Mortgage Banker, Liz assists all of The Legacy Group branch and monitors the transactions all of the way through. She is available to answer any of your questions and to be your personal concierge throughout the loan process. She has a true servant’s heart and enjoys volunteering in her community any time she has some spare time!

She has a BA in Psychology from the University of Texas at Arlington and truly cares about the mental well-being of each of her clients throughout the process. She is a people person you can almost always guarantee she is with someone. She loves playing with her two dogs, Addie and Marley.

Chris Bates
Branch Marketing Manager


Chris received a BA in Broadcast Communications with a minor in Journalism from the University of Texas at Arlington. He has expertise in video generation and editing and has produced live commercials as well as live television and radio shows. Chris has expanded his communications background to now include the time proven strategies for website design, development and search engine optimization to help our Realtor and Builder partners gain branding and top-notch Google rankings.

Chris is also a social media expert and can assist our Realtor and Builder partners with paid and non-paid campaigns that assist with list building of prospective clients and generation of more sales. Chris is an avid sports fan.

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